Agreement
These terms are an agreement between you and One Key Technology Private Limited ("One Key Technology", "we", "us"), B3/42,Vibhiti Khand Gomti Nagar Lucknow Uttar Pradesh 226010. By creating an account, paying an invoice or using our software you accept them. The quotation or invoice for your plan forms part of this agreement; where they differ, the quotation wins.
Your account
Keep your password and licence key private. You are responsible for activity under your account. Tell us at once if you think someone else has access.
Subscription, invoices and payment
- Software is rented per period (monthly, quarterly, half-yearly or annual). Prices are shown before 18% GST.
- We issue the renewal invoice about 10 days before your renewal date and send reminders by email. Pay by the due date to keep full access.
- Payments by UPI or bank transfer are confirmed after we verify the transaction ID.
- We will give at least 30 days' notice before changing the price of your plan; the new price applies from your next renewal.
If a renewal is not paid
The software keeps working normally for 7 days after the renewal date. After that it switches to read-only: you can still open, view, print and export your existing data, but you cannot create new bills or entries. Full access returns automatically once payment is confirmed. We do not delete your data because of a late payment; see "Ending the service" for what happens after cancellation.
Software licence
We grant you a non-exclusive, non-transferable right to use the software for your own business during your subscription, on the number of computers in your plan. You may not copy, resell, rent out, reverse engineer or try to bypass the licence check. The desktop software checks its licence online at least once every 7 days.
Setup, training and support
We set up the software remotely and train your team as described in your quotation. Support is available on working days during the hours shown in your customer account. We fix reported defects within a reasonable time; feature requests are at our discretion.
Availability
We aim to keep online services available at all times but there may be planned maintenance and occasional outages. Products marked "Early access" are working but still being improved; "Coming soon" products are not sold yet.
Your data and responsibilities
You own the data you enter and are responsible for its accuracy, for your tax filings and for complying with the law in your business. Keep your own copy of important reports. You must not use the service for anything unlawful.
Limitation of liability
To the extent the law allows, our total liability for any claim is limited to the fees you paid us in the 3 months before the claim. We are not liable for indirect losses such as lost profit or lost business. Nothing in these terms limits liability that cannot be limited by law.
Ending the service
You can stop renewing at any time; the service continues until the end of the paid period. We may suspend accounts for non-payment or misuse after notice. After the subscription ends you can export your data for 30 days; after that it is deleted from our live systems.
Law and disputes
These terms are governed by the laws of India. Courts at Lucknow have jurisdiction. We will first try to resolve any complaint through our support team and grievance officer.
Contact
Email info@onekeytechnology.com or call +91 90766 11923.
See also: Privacy · Terms · Refunds · Partner terms