Getting Started Guide

1. Shuru karne se pehle

Har software ek hi One Key account se milta hai: pehle account, phir demo, phir payment, aur payment ke baad software chalu ho jata hai. Ye kaam ek baar karna hota hai.

1. Account banao: onekeytechnology.com → upar Sign up free → naam, dukaan/company, mobile, email, city aur password bharo → Create account.
2. Email confirm karo: aapke email par "Confirm your email" mail aayega. Uska link dabao. Mail na dikhe to Spam folder bhi dekhein.
3. Login: onekeytechnology.com/customer/login par wahi email aur password daalo. Ye aapka One Key account hai: yahin aapke software, invoice, licence aur support sab milte hain.
4. Demo dekho: account me software ka naam chuno → Book free demo. Hamari team call ya WhatsApp par demo dikhayegi. Free trial nahi hai, sirf demo hai.
5. Payment: demo ke baad invoice aapke account me aata hai. UPI se pay karke "I have paid" dabao. Team payment check karegi.
6. Software chalu: payment pakka hote hi:
   • Windows software (Restaurant POS): account me Restaurant POS ke card par Download button aur Licence key aa jati hai. Neeche Restaurant POS install wala hissa dekhein.
   • Cloud apps (Billing & Inventory, Retail POS, Sales CRM, HR & Payroll, WhatsApp Automation, Distribution ERP, Manufacturing ERP, Multi-company ERP, Ice Factory): account me Your cloud apps → Open app aa jata hai, aur email bhi aata hai. Neeche One Key Cloud me login wala hissa dekhein.

Kaun sa software kaise chalta hai

2. Restaurant POS (Windows) — install aur shuru

Restaurant POS ek baar PC par install hota hai aur licence key se chalu hota hai. Uske baad roz ki billing bina internet ke bhi chalti hai.

Kya chahiye

• Windows 10 ya Windows 11 (64-bit) wala PC ya laptop
• Install aur licence chalu karne ke time internet
• Bill ke liye thermal printer (80 mm ya 58 mm), optional

Install karna

1. One Key account kholo → Restaurant POS ke card par Download dabao (payment confirm hone ke baad khulta hai). File ka naam OneKeyPOS-Setup.exe hai (lagbhag 165 MB).
2. Downloaded file par double-click karo. Windows "Unknown publisher" jaisa sandesh dikhaye to More info → Run anyway dabao.
3. Next → Install → Finish. Desktop par One Key POS ka icon aa jayega.

Pehli baar kholna (7 step ka setup)

Software pehli baar khulte hi setup aata hai. Har step bharo aur Next dabao:

1. Welcome
2. Business: naam, phone, email, poora address, city, state, PIN code
3. GST & FSSAI: GSTIN aur FSSAI number (ho to)
4. Main Branch: branch ka naam aur address
5. Owner Account: aapka naam, username, password aur 4–6 ank ka POS PIN (billing ke time yahi PIN lagega)
6. POS & Kitchen: bill ka prefix; kitchen me KOT chahiye to KOT chalu karo
7. Review & Finish

Licence chalu karna

1. Owner se login karo → Settings → Advanced: License.
2. One Key account me dikh rahi licence key (jaise OKT-XXXX-XXXX-XXXX-XXXX) copy karke Licence key me paste karo.
3. Activate on this computer dabao. "Active" dikhte hi billing, KOT, payment aur stock chalu ho jate hain.

Ek licence jitne computer ke liye liya hai, utne par hi chalega. Naya computer jodna ho to WhatsApp karein.

Printer aur menu

• Printers me thermal printer chuno aur ek test bill chhapo.
• Categories aur Menu items me apna menu daalo; Floor & Table Setup me table banao.
• Staff jodo aur har kisi ko apna PIN do.

Bina internet ke

Software har baar net milne par licence check karta hai. Net na ho to 7 din tak sab normal chalta hai. Uske baad tak net nahi mila to billing ruk jati hai par reports, purane bill aur backup khule rehte hain. Net aate hi sab apne aap chalu ho jata hai.

3. One Key Cloud me login aur staff

Cloud apps browser me chalte hain, kuch install nahi karna. Chrome ya Edge sabse achha chalta hai.

Malik (Owner) ke liye do raaste

1. One Key account (onekeytechnology.com/customer/login) → Your cloud apps → Open app →.
2. Ya seedha onekeytechnology.com/cloud/login par wahi email aur password.

Ek hi workspace me aapke saare cloud apps hote hain, aur items, grahak aur reports sab apps me ek hi rehte hain.

Staff ke login

1. Malik: left menu Team → Add a person → naam, email aur role chuno → Add person.
2. Screen par us vyakti ka password ek hi baar dikhega. Use bata do; wo baad me Settings me badal sakta hai.
3. Staff onekeytechnology.com/cloud/login par apne email aur password se login karega.

Kisi ko hatana ho to Team me uska status Disabled karke Save karo; wo turant bahar ho jata hai. Password bhool gaya ho to New password dabao.

4. Pehle din ka kaam: settings, items aur bill

Ye 5 kaam kar liye to GST bill banana shuru ho jata hai.

1. Settings: business ka naam, GSTIN, state, address, phone aur bill number ka prefix (jaise INV) bharo → Save. Yahi sab bill par chhapta hai. GSTIN nahi hai to khaali chhodo; bill "Bill of supply" banega.
2. Items daalo: Items & stock → + Add item → naam, code/barcode, HSN, unit, GST %, sale rate, purchase rate, opening stock. Service ke liye unit Service chuno (stock nahi ghatega).
   • Bahut items hon to Import from Excel: sample file download karo, bharo, CSV me save karke upload karo.
3. Grahak aur supplier: Customers & suppliers → + Add. GSTIN daalne par state apne aap aa jata hai.
4. Pehla bill: upar + New sale → grahak chuno → item ka naam ya code likh kar Enter → quantity aur rate → "Received now" me jitna paisa mila → Save bill. Bill page par Print / PDF aur WhatsApp button hain.
5. Purchase: Purchases → + New purchase → supplier, supplier ka bill number, items → Save. Stock badh jata hai.

Roz ke kaam

• Baad me paisa aaye to bill kholo → Record payment.
• Dashboard par aaj ki bikri, lena aur dena, aur kam stock wale items dikhte hain.
• Reports: sales register, purchase register, GST summary, outstanding, stock. Har report Download Excel (CSV) se CA ko bhej sakte ho.
• Galat bill (jisme payment na hua ho) ko Owner/Manager Cancel kar sakta hai; stock wapas aa jata hai.

5. Retail POS counter (dukaan ka billing counter)

Retail POS browser me chalta hai aur internet jaane par bhi billing chalti rehti hai.

Pehli baar counter chalu karna

1. Counter wale computer par Chrome me Cloud login karo → left menu Counter (POS).
2. Counter apne aap register ho jata hai aur naam milta hai: C1, doosre computer par C2. Har counter ka bill number alag hota hai, jaise C1/26-27/00001.
3. Pehla bill print karte samay print dialog me apna thermal printer chuno (80mm ya 58mm). Chrome agli baar wahi yaad rakhta hai.
4. Barcode scanner kisi bhi USB scanner se chalta hai: scanner code type karke Enter dabata hai, item bill me aa jata hai.

Bill banana

1. Item ka naam ya code likho ya scan karo. Ek se zyada chahiye to 3*code likho (3 piece).
2. Quantity, discount aur grahak ka naam/phone (zaroori nahi) bharo.
3. Pay (F2) → Cash, UPI, Card ya Udhaar chuno. Cash me diya hua amount likhne par wapas dene wala paisa dikh jata hai.
4. Bill print hota hai. Hold (F8) se adha bill rok kar agle grahak ka bill bana sakte ho. Recent bills me se dobara print bhi kar sakte ho.

Internet chala jaaye to

• Upar "Offline — billing continues" dikhega. Billing normal chalti rahegi; bills computer me safe rehte hain.
• Upar ka "N waiting" button batata hai kitne bill abhi server par nahi gaye. Internet aate hi ye apne aap sync ho jaate hain, ya isi button ko dabao.
• Jab tak bills waiting hain, us counter se Sign out nahi hoga, taaki koi bill na khoye. Browser ka data (history/cache) bhi us waqt saaf mat karna.

Din ke ant me

• Counter day summary: aaj ke bills, cash, UPI, card aur udhaar alag alag. Cash gin kar milao.
• Galat bill ko sirf Owner ya Manager Void kar sakta hai (karan likhna zaroori); stock wapas aa jata hai.

Settings → POS (Owner): round off haan/na, cashier rate badal sake ya nahi, aur bill ke neeche ka message (jaise "Thank you, visit again"). Purana counter band karna ho to Settings me Remove counter.

6. Sales CRM (leads aur follow-up)

CRM ka kaam ek line me: har grahak ka follow-up time par ho, koi lead na chhoote.

Pehle din

1. Owner: Team me salesperson ko role Sales ke saath add karo. Sales wala sirf apne leads dekhta hai; Owner/Manager sab dekhte hain.
2. Purane leads Excel me hain to Leads → Import (sample file download karke bharo). Same phone/email wale dobara nahi bante.
3. Naya lead: + New lead → naam, phone, source (call, walk-in, website, reference…), kya chahiye, andaazan value, agla follow-up.

Roz ka kaam — Today's follow-ups

• Login karte hi aaj jinhe call karna hai unki list khulti hai; jo date nikal gayi wo laal me.
• Call ya WhatsApp dabao, phir "What did they say?" me baat likho aur agli date chuno: Tomorrow / +3 days / +1 week → Save.
• Har subah 9 baje ke baad har vyakti ko email aata hai: aaj ke follow-ups.

Lead aage badhana

• Pipeline board par columns hain: New → Contacted → Interested → Quotation sent → Negotiation. Card ko kheench kar agle column me daalo.
• Kuch kadam apne aap hote hain: pehli call/WhatsApp log karte hi lead Contacted ho jata hai, quotation banate hi Quotation sent, aur invoice banate hi Won.
• Quotation: lead page → New quotation → items aur GST → Save. Print/PDF ya WhatsApp se bhejo. Grahak maan jaaye to Convert to invoice.
• Deal na bane to Lost aur karan likho (reports me dikhta hai kyun deals haath se ja rahi hain). Baad me Reopen kar sakte ho.
• Lead kisi aur ko dena ho to Assign; usko email chala jata hai.

Website se enquiry (Owner)

Menu Website enquiry form se ready form copy karke apni website par lagao. Har enquiry apne aap lead banti hai, jis salesperson ke paas sabse kam leads hain usko milti hai, aur use email jata hai.

Reports: stage wise pipeline, kis source se kitne grahak bane, salesperson ka kaam, aur deals kyun lost hui.

7. HR & Payroll (staff, attendance, salary)

HR & Payroll ka kaam: roz attendance lagao, mahine ke ant me salary apne aap ban jaati hai.

Pehle din

1. Staff → + Add staff → naam, mobile, designation, joining date aur weekly off (jaise Sunday).
2. Salary: Monthly salary (Basic, HRA, Other allowance) ya Daily wage (roz ka rate). Overtime ka rate aur professional tax ho to bharo.
3. PF katna hai to Cut PF tick karo (UAN bharo). ESI katna hai to Cut ESI tick karo (sirf ₹21,000 tak salary par katta hai).
4. Salary bank me deni ho to bank, account number aur IFSC bharo. Salary slip par account ke sirf aakhri 4 ank dikhte hain.
5. Holidays & HR settings me saal ki chhuttiyan daalo (jaise Diwali, Holi).

Roz ka kaam — Attendance

• Left menu Attendance → har vyakti ke saamne P (Present), A (Absent), H (Half day), PL (Paid leave), WO (Week off), HO (Holiday) chuno → Save attendance.
• Sab aaye hain to Mark everyone present dabao; weekly off wale WO hi rehte hain.
• Overtime ho to OT hours me ghante likho.
• Jo din mark nahi kiya, wo setting ke hisaab se Present gina jata hai (sirf absent wale mark karo). Settings me isse Absent bhi kar sakte ho.
• Month view me poore mahine ka chart dikhta hai; kisi date par click karke badal sakte ho.

Advance

• Advances → Give advance → kis ko, kitna, aur har mahine kitna katna hai. Mahina lock karte hi utni kist salary se apne aap kat jaati hai.

Mahine ke ant me — Salary

1. Salary → mahina chuno → Prepare salary. Har vyakti ke paid days, PF, ESI, PT aur advance ke saath salary ban jaati hai.
2. Kisi ko bonus dena hai ya TDS/koi aur katauti hai to uska slip kholo → Add or cut extra → Save.
3. Attendance badli to Work out again dabao.
4. Sab sahi ho to Lock salary. Us mahine ki attendance band ho jaati hai aur advance ki kist kat jaati hai.
5. Paisa dene ke baad Mark all as paid (Cash / Bank / UPI) ya har slip par alag se Mark as paid.
6. Slip kholo → Print / PDF ya WhatsApp se staff ko bhejo.

Hisaab kaise banta hai

• Monthly salary: (Present + ½ Half day + Paid leave + Week off + Holiday) din ka paisa, mahine ke kul dino ke hisaab se.
• Daily wage: sirf kaam ke din (Present + ½ Half day + Paid leave) × roz ka rate. Week off aur holiday ka paisa nahi.
• PF: Basic ka 12% (₹15,000 tak). Utna hi company ka hissa alag dikhta hai.
• ESI: 0.75% staff ka, 3.25% company ka, jab salary ₹21,000 ya kam ho.
• Joining se pehle aur chhodne ke baad ke din ka paisa nahi banta.

Downloads: Salary register, bank transfer list, PF aur ESI ki Excel (CSV) file salary page se.

Kaun kya dekh sakta hai: Owner aur HR role sab kuch. Manager attendance laga sakta hai aur staff ki details dekh sakta hai, par salary nahi. Accountant salary dekh kar pay kar sakta hai.

8. WhatsApp Automation (reminder aur message apne aap)

Iska kaam: udhaar ki yaad, bill ka message, payment ka dhanyavaad aur salary ka message, bina type kiye.

Pehle din (Owner)

1. Left menu WhatsApp automations kholo.
2. Jo chahiye uspar On tick karke Save:
   • Udhaar reminder: jiska paisa baaki hai, use reminder. Kitne din baad pehla reminder, har kitne din me dobara, aur zyada se zyada kitni baar, ye aap chuno.
   • Bill message: har bill ke baad dhanyavaad aur bill ki rakam.
   • Payment received: baad me payment aaye to dhanyavaad.
   • Salary paid: HR & Payroll me salary paid mark karte hi staff ko message.
   • New lead welcome: CRM me naya lead aate hi swagat message.
3. Message ka text badal sakte ho. {name}, {amount} jaise shabd apne aap naam aur rakam se badal jaate hain.
4. Reminder me UPI ID chahiye to How messages are sent me apni UPI ID bharo.

Automation on karne se pehle ke purane bill, payment ya lead par message nahi jaata. Sirf udhaar reminder purane baaki bills ke liye bhi jaata hai.

Roz ka kaam — Messages

• Left menu WhatsApp messages me jo message bhejne hain wo dikhte hain. Naye message har 15 minute me apne aap bante hain, ya Check for new messages dabao.
• Send on WhatsApp dabao. WhatsApp khulega aur message pehle se likha hoga, bas send dabao. Card halka ho jaata hai, phir agla bhejo.
• Kisi ko nahi bhejna to Skip. Koi grahak mana kare to Stop messages to this number; use phir kabhi message nahi jaayega.

Broadcast (offer ya suchna sabko)

• Broadcast → kisko bhejna hai (saare customer, counter ke customer, CRM leads, ya staff) → message likho → Put in Messages. Phir Messages me ek-ek karke Send karo.
• Offer sirf unhe bhejo jo aapki dukaan ko jaante hain, warna WhatsApp aapka number band kar sakta hai.

Poora automatic (WhatsApp Business API)

• Free tarike me har message par ek tap lagta hai. Bina tap ke bhejna ho to Meta ka WhatsApp Business API number chahiye. Hum setup me madad karte hain.
• API me har automation ka message Meta se approve kara hua template hona chahiye. Template ka naam automation ke Automatic sending hisse me bharo.
• How messages are sent → Automatic (API) chuno, Phone number ID aur access token bharo. Token surakshit (encrypted) rakha jaata hai aur dobara dikhta nahi.
• Message subah 9 se raat 8 baje ke beech apne aap jaate hain. Jo na ja paaye wo Messages me tap se bhejne ke liye ruk jaata hai.

Kaun kya dekh sakta hai: Owner sab kuch. Manager messages aur broadcast. Cashier aur Accountant udhaar, bill aur payment ke messages bhej sakte hain. Salary ke message sirf salary dekhne wale (Owner, HR, Accountant) ko dikhte hain.

9. Distribution ERP (beat, salesman order, scheme, collection)

Distributor aur wholesaler ke liye: salesman phone se order le, office ek click me GST bill banaye, market ka paisa hisaab se aaye.

Pehle din (Owner / office)

1. Team → Add a person → har salesman ko role Field salesman do. Uska login uske phone me khulega.
2. Beats & outlets → New beat → beat ka naam (jaise "Aminabad"), kis din jaana hai, aur salesman chuno → Make beat.
3. Beat kholo → Add customers to this beat se dukaanein jodo. Har dukaan ka visiting order (#), credit limit aur credit days bharo → Save outlets.
4. Schemes → New scheme: jaise "Buy 10 get 1 free" (doosra item free bhi de sakte ho), ya "5 se zyada par 5% off". Shuru aur khatam hone ki date do.

Salesman ka roz ka kaam (phone)

• Login karte hi My beat khulta hai: aaj ki beat ki dukaanein, kisko kitna dena baaki hai, aur kahan order ho gaya.
• Dukaan kholo → Take order → item search karo, quantity likho → Place order. Scheme apne aap lagti hai aur andaazan total neeche dikhta hai.
• Dukaan ka baaki ya credit limit cross ho to peeli warning aati hai. Order phir bhi jaata hai, office check karta hai.
• Order nahi mila to No order today me karan chuno (shop closed, stock hai…).
• Paisa mila to Collect payment → amount, Cash/UPI/Cheque → Save. Ye paisa office me jama karna hai.
• Nayi dukaan mile to + New outlet on this beat.

Office ka roz ka kaam

• Salesman orders → ticked orders ke liye Make invoices for ticked orders. Stock check hota hai, free items bill par ₹0 me jaate hain, aur stock kam ho jaata hai. Credit warning wale orders pehle se tick nahi hote; dekh kar khud tick karo.
• Order khol kar quantity badal sakte ho ya order cancel kar sakte ho (karan likh kar).
• Loading sheet → date aur beat chuno → gaadi me kya load karna hai (free quantity alag dikhti hai), aur bills ki list → Print.
• Market collections → salesman ne jo paisa liya, wo haath me aaye to Received dabao. Paisa dukaan ke sabse purane bill par apne aap lag jaata hai. Na mile to Reject aur karan likho.
• Distribution reports → salesman ke visits, orders, productive calls %, collection; beat-wise baaki paisa (0–30, 31–60, 61–90, 90+ din); dukaanon ne order kyun nahi diya.

Kaun kya dekh sakta hai: Owner aur Manager sab. Accountant sirf market collections. Field salesman sirf apni beat ki dukaanein aur apne order; bill, rate badalna ya doosre salesman ka kaam nahi.

10. Manufacturing ERP (BOM, production, costing)

Factory ya kuch banane wale kaam ke liye: kaccha maal kitna laga, pakka maal kitna bana, aur ek piece ki laagat kitni aayi.

Pehle din

1. Items & stock me kaccha maal (jaise maida, cheeni, dabba) unke purchase rate aur opening stock ke saath daalo. Pakka maal (jaise cookie pack) bhi item ke roop me daalo.
2. BOM / recipes → + New BOM → pakka item chuno → "This BOM makes" (jaise 100 pack) → har kaccha maal aur uski quantity, wastage % ke saath. Overhead me is quantity ki mazdoori, bijli, packing ka kharch likho → Make BOM. Upar ek piece ki laagat dikhti hai.
3. Team me production supervisor ko role Production do. Wo batch bana sakta hai, par laagat (cost) nahi dekhta.

Kya banana hai — Work orders

• Work orders → New work order → kya, kitna, kab tak. Dashboard par progress dikhta hai.
• Material shortage: saare khule work orders ke liye kitna kaccha maal chahiye, stock me kitna hai, aur kitna khareedna hai. Excel bhi download hota hai.

Roz ka kaam — Make a batch

1. Make a batch → BOM ya work order chuno → kitna banana hai → Work out materials.
2. BOM ke hisaab se kaccha maal dikhega. Jo asal me laga wo likho (zyada ya kam laga ho to badal do).
3. Asal me kitna bana wo likho → Save batch.
4. Kaccha maal stock se ghat jaata hai aur pakka maal stock me aa jaata hai. Ek piece ki laagat (kaccha maal + overhead ÷ bana hua maal) pakke item ka naya cost rate ban jaati hai.
5. Batch sheet Print kar sakte ho. Galti se bana batch Owner Reverse kar sakta hai, jab tak wo maal bika nahi hai.

Reports: mahine me kya kitna bana, yield % (plan vs asal), laagat, aur kaccha maal BOM se kitna zyada ya kam laga (wastage pakadne ke liye).

11. Multi-company ERP (kai firm, ek login)

Ek maalik ki do ya zyada firm (alag GSTIN, alag state bhi ho sakta hai) — sab ek hi login me, par har firm ke bill number, stock, payment aur reports alag. Items aur customers sab firms me common rehte hain.

Pehle din

1. Companies → Add a company → firm ka naam, GSTIN (state apne aap aa jata hai), address aur Bill number prefix (jaise SB). Har firm ka apna godown ban jaata hai.
2. Upar header me Company dropdown se firm badlo. Jo firm khuli hai, bill, stock aur reports usi ke dikhte hain.
3. Firm ka phone, bill terms ya prefix badalna ho to pehle us firm par switch karo, phir Settings.
4. Who can open which company: kis staff ko kaunsi firm dikhe, tick karo. Kuch tick nahi = saari firms. Owner ko hamesha sab dikhti hain.

Roz ka kaam

• Billing bilkul pehle jaisi: bas upar sahi firm chuni ho. Bill par usi firm ka naam, GSTIN aur number series aata hai.
• Inter-company transfer: ek firm se doosri firm me maal bhejna → To company chuno → items, quantity, rate (khali = cost rate) → Make transfer. Is firm me GST sale aur doosri firm me wahi purchase, dono ek saath ban jaate hain aur stock dono jagah sahi ho jata hai.
• All companies: saari firms ki sales, purchase, GST, lena-dena aur stock value ek table me, total ke saath. Excel bhi download hota hai.

Dhyan rakhein: main (pehli) firm band nahi hoti. Baaki firm Stop karne par uska data safe rehta hai, bas koi use khol nahi sakta; Start again se wapas chalu.

12. Ice Factory (barf ka production, gaadi, galla)

Ice plant ke liye: har shift kitni barf bani, kitni pighli, gaadi par kitni gayi, kitni biki, kitni wapas aayi — aur driver ke paas kitna cash hona chahiye.

Pehle din

1. Items & stock me barf ke items daalo (jaise *Ice block 50 kg*, *Cube bag 5 kg*) — sale rate, GST aur cost rate ke saath.
2. Team me driver ko role Driver do, plant wale ko Production.
3. Vehicles → Add a vehicle → naam, number aur usual driver.
4. Jin customers ka rate alag hai (dhaba, machhli mandi, juice wala): Customer rates → customer chuno → unka rate.

Roz ka kaam

1. Ice made & melt → *Ice made* → shift → har item ki quantity → Save. Stock badh jaata hai. Plant me pighli ya tooti barf: *Melt / broken in plant*.
2. Vehicle trips → + New trip → gaadi → har item kitna load kiya → Load and send.
3. Driver phone par My trip → + Deliver → customer → quantity (rate apne aap) → paid now (Cash/UPI) → crates diye/wapas → Make bill. Purana udhaar: Collect old due. Diesel: Spent on the way.
4. Gaadi wapas aaye to office: trip kholo → Vehicle is back → har item kitna wapas aaya → driver ne kitna cash diya → Close trip. Loaded − biki − wapas = melt (stock se apne aap ghat jaati hai), aur cash kam ho to Short dikhega.
5. Shaam ko Cash closing → kharche daalo → galla gino → Close the day. Opening + plant ka cash + drivers ka cash − kharcha = galle me hona chahiye; farak alag dikhta hai.

Crates with customers: kis customer ke paas kitne crate/dabbe hain (naam badal sakte ho: Boxes, Thermocol…).

Ice reports: mahine ka din-wise bana, bika, plant melt, trip melt, aur har gaadi ka melt % aur cash short. Excel bhi.

13. Plan, renewal aur support

• One Key account me Restaurant POS ke card par renewal date dikhti hai. Date paas aane par "Renewal due" dikhega; wahin se payment karo ya humse sampark karo.
• Renew hote hi licence computer par internet ke saath apne aap update ho jata hai, kuch dobara install nahi karna.
• Har app ke upar aur One Key account me Paid until date dikhti hai. Date paas aane par account me "Renewal due" dikhega; wahin se payment karo ya humse sampark karo.
• Date nikalne ke baad 7 din grace: sab normal chalta hai, bas upar yaad dilane wala message aata hai.
• Uske baad workspace read-only: naye bill nahi bante, par purane bills, reports aur Excel download khule rehte hain.
• Aapka data kabhi delete nahi hota. Renew karte hi sab wahin se chalu.

Madad chahiye?

• WhatsApp / phone: +91 90766 11923
• One Key account → Support → Create Support Ticket (screenshot lagao to jaldi hal hota hai).

14. Aksar pooche jaane wale sawaal

In sab ke baad bhi dikkat ho to +91 90766 11923 par WhatsApp karo.